Your Right To Choose Who Repairs your Mercedes-Benz

Accident Repair Know your rights - It's your Mercedes-Benz, its your legal right to choose who repairs it !


Make sure it's in the right hands with one of the UKs leading Mercedes -Benz Specialists.


Insurance companies often arrange accident repairs through approved (very cheap) repairers to keep costs down for their own interest. This could mean that your car is repaired with non-original parts, using cheap paints and lacquers by a bodyshop which simply doesn't go that extra mile. As a result, your Mercedes may not be repaired to pre accident condition effecting its re sale value. Often insurers have agreed average price repairs with approved bodyshops. If you have damage on your vehicle over the average cost, corners are often cut to keep the average price repair as that is all the bodyshop will be paid for by the insurer. Sandown Coachworks do not carry out average price repairs.


You do not have to use your insurer's choice of repairer, it is YOUR choice where to repair your Mercedes-Benz. Your rights regarding this were confirmed by a directive from the Office of Fair Trading issued in 1993. If you have concerns over what your insurance company has told you please feel free to contact us on 01932 240 471.


It's always worth considering the following:

*Will original manufacturer or pattern parts be used?

*Does the bodyshop have a dedicated team that is always on hand to update you with progress?

*Will you get the good service you expect?

*Will your manufacturer's warranty remain intact?

*Will your car rermain locally and allow you to inspect during the repair process or provide photo updates?

*Are you comfortable letting your insurance company have control of your accident or damage repair work?

* Will you be provided with a new , safe and reliable courtesy car?

* Will you be given an extensive 6 year warranty for the work ?

Book an appointment

Specialist Mercedes Division

Sandown Coachworks

Unit E

Rodd Industrial Estate

Fairwater Drive

Off Govett Avenue


TW17 8AB


T: 01932 240 471


Book a service now


We can offer you a great price for a complete inspection with savings of up to 40% over local Mercedes- Benz main dealers !


Protect your warranty


Servicing your Mercedes-Benz with us will not effect your manuafacturers warranty. Click here for more info




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